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National College of Ireland

Support Services in NCI


Free and Confidential Helpline

Night time confidential support for students by students.

Our operating hours are 9pm until 2.30am every night of term.

Our freephone number is 1800 793 793.

Students can also anonymously instant message us via niteline.ie within the above hours.


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Student Welfare

Support services.

At National College of Ireland, we want our students to get the very best out of the years spent with us. We want them to look back on their period of study as one which was not only successful in academic terms, but rewarding on a personal and social level. To this end we have provided a range of services to provide advice, support and encouragement. Please follow the links from this page to find more information about these services.

Please contact Student Support on (01) 449 8624 or email[email protected] for more information on support services available at National College of Ireland.

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Counselling Service

For help during tough times.

College life can sometimes produce a great deal of stress. The reasons for this can range from a heavy workload and imminent deadlines, to difficulties of a personal nature. The Counselling Service provides an opportunity to discuss any difficulties you may be experiencing with a qualified person. The counsellor will help by listening without judgement, offering new perspectives and working with you on strategies that are right for you.

For more information please contact Mary Keating at 0868783086 or email [email protected]


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Financial Assistance

Advice and guidance.

Financial pressures can compromise the student experience while at college, negatively impacting on both academic performance and a student’s personal life. Student Support provides advice and guidance to students who are in financial difficulty on the various grants, bursaries, funding options and scholarships available in the third level sector. These include: the Area Based Partnership Scheme, social welfare payments, county council and VEC grants, the Student Assistance Fund and the Bank of Ireland Millennium Scholars Trust.

The HEA have also developed an excellent website which provides clear information on the various financial schemes that are available and the eligibility criteria for those schemes.

Please contact Michael Goldrick, Head of Learning Development and Disability, for confidential support if you are experiencing financial difficulty. Michael can be contacted on (01) 659 9245 or email [email protected]

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Medical Service

For medical care, ill health prevention and information on healthy lifestyles.

National College of Ireland provides a subsidised medical service to all full-time registered students. The Custom House Medical Centre, located just minutes from the College, are the appointed doctors for National College of Ireland. The Medical Centre provides full male and female health screening, cardiovascular screening, occupational health, travel vaccinations, minor surgery, nursing care, sports injuries and specialist clinics. Students are charged €10 per appointment and the balance is paid by the College.

Appointments are made by contacting the Medical Centre directly at the details below:

Telephone: (01) 829 0902
Email: [email protected]
Custom House Medical Centre Gandon House
Mayor Street Lower
IFSC, Dublin 1

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Personal Support and Guidance

For general and specific student needs.

The Student Support team have considerable experience of working with students to help them overcome the many challenges that arise throughout the academic year. Students often need advice on how to approach a particular situation, potential options available to them, how to inform the College of personal circumstances, how to communicate feedback etc. In addition to the specialist support services coordinated by Student Support, advice and guidance is available in the following areas:

  • Personal circumstances
  • Pressures associated with College life
  • Fears and anxieties over academic performance
  • Advice on class issues
  • Liaising with Class Representatives
  • Advice on College policies

Please contact Student Support on (01) 449 8624 or email[email protected] for advice on any issues relating to College life.

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