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National University of Ireland Galway

Support Services in NUIG

Students’ Union

For general and specific student needs.



NUI, Galway Students’ Union is situated on the first floor of Aras na Mhic Leinn (beside the College Bar). It is an autonomous body which represents its members’ interests in the University and elsewhere. Every student who registers at NUI, Galway automatically becomes a member of the Students’ Union on payment of the Student Levy – a total of over 15,000 members. Members are entitled to numerous benefits including representation and advice from the Students’ Union officers, membership of the Students’ Union Club (College Bar) and access to a wide range of Students’ Union commercial services.

Daniel Khan is the Vice-President / Welfare Officer and assists with students’ problems in the areas of accommodation, childcare, study, health, finances and social welfare. If you need some advice in any of these areas or have any other welfare-related problems, then drop in to Daniel’s office, give him a call on 086 3853659 or e-mail him at [email protected]

NUI, Galway Students’ Union

Aras na Mac Leinn

National University of Ireland, Galway

University Road

Galway, Ireland

Phone: +353 (0)91 524810
[email protected]


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Student Information Desk

ID cards, transcripts, stamping of forms, student records etc.

Student Information Desk

* Re Replacement ID Cards 
* Transcript Requests (One weeks notice required) 
* Validation and stamping of forms e.g. social welfare, medical card, drug payment, USIT visa
* Change of Name/ Change of Address requests
* Statements e.g. letters of attendance
* Prospectus pick up
* Thesis Submission, registration, Exams and Admissions queries

The Student Information Desk is located on the ground floor of Áras Uí  Chathail (right-hand side)

Public Office Opening Hours:

  • 9:00am-4:00pm (September only)
  • 9:00am-12:30pm & 2:00-4:00pm (effective 1st October)
Postal Address:

Student Information Desk
Ground Floor
Áras Uí Chathail
NUI Galway

 [email protected] 

091 495999
(Phone line open 9am – 1pm and 2pm – 5pm)

Fax: +353 91 495525

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For support, information and advice on housing.



The Accommodation Office is situated on the first floor of Aras Ui Chaitail. The staff of the Accommodation Office are there to help in your search and answer any questions you may have.

They can help students find appropriate accommodation in Student Residences, flats, apartments or houses. We can also help if problems arise with property owners. The office is located in the Áras Uí Chathail building next to Áras na Mac Léinn.

Call them at 091 492364 or email them: [email protected]

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For personal worries, financial concerns and spirituality.



Rather than the Chaplains saying what they think they are, some students give their view -

‘The Chaplain always makes time to listen to me, even when I don’t really know what I’m talking about myself but when I need to talk anyway’ . Aoife, Third Arts

‘I think there has to be somebody in college who is on the staff but who is on our side – a sort of access point. Somebody who will speak for me and defend me when I am in trouble. I know when I am in the wrong and he does too but he will speak up on my side, like my father or mother would but I wouldn’t always tell them’. Evan, Second Electronic Engineering

‘It’s reassuring to know that there is a person in the college who says prayers for us and isn’t just marking us or grading us’. Joanne, Second Arts ‘I like the Chaplains. I think they give a great service. They are approachable, good natured, good humoured, kind and generous with their time. They seem to actually enjoy their job which makes it so much easier to relate to them. I have gone for help over the years – once when I broke up with my boyfriend and my friends all said I was right to and I needed somebody else to tell me the truth – even though I was actually right !’ Marie, Medicine

Chaplaincy Centre,

St. Declan’s,

Distillery Road,

National University of Ireland, Galway

Galway, Ireland

Call 091-495055 for an appointment or e-mail:[email protected]
Check us out on Facebook atwww.facebook.com/chaplains.nuigalway.ie

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Student Counselling

For help during tough times.



Student Counselling are in 5 Distillery Road. When coming into college from Newcastle Road (Distillery Road entrance by AIB), they are on the right hand side in a two storey house.

University is a big step with many potential rewards. However there can also be challenges and it can be very stressful at times. You may be experiencing personal difficulties which are affecting your studies. These can also affect your ability to take full advantage of the opportunities available to you at NUIG. This is where they can help. They are a team of qualified and experienced counsellors, psychologists and psychotherapists. The service operates within the Code of Ethics and Practice agreed by the Irish Association of University and College Counsellors. There is also a Drug and Alcohol counsellor available to assist students.

Student Counselling Service

5 Distillery Road

National University of Ireland, Galway

Galway, Ireland.

Phone: +353 (0)91 524411

ext. 2484 E-mail: [email protected]

Helplink Support Services (HSS)

Helplink Support Services (HSS) provides award winning, not-for-profit social support services nationwide (online/by phone) and Galway (Face-to-face).

Counselling Service: HSS provides affordable counselling appointments online (Skype) or by phone nationwide (also face-to-face in our Galway City).

Our qualified, Garda vetted counsellors are available 7 days a week from 9 am to 9 pm Monday to Friday and 12 to 6 pm Sat/Sun.

Please Talk Rate: Staff and Students of Universities/Colleges/ITs/Schools can avail of the discounted rate of €30 per appointment student/staff id. required.
Facebook: https://www.facebook.com/HelplinkSupportServices
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Student Health Unit.

For medical care, ill health prevention and information on healthy lifestyles.

The Student Health Unit is situated on the first floor of Aras na Mhic Leinn.The Student Health Unit provides on campus confidential primary health care for registered students of the University.

Checkout here for more details

Services Provided:

General Practice Care, Psychiatry, Contraception, Shared ante-natal care, Sports Medicine, Asthma Management , Meningitis and MMR Vaccination, Medical Certification (Boxing, Diving, Etc), Driving Licence Medicals, Phlebotomy, Audiometry, Minor
Surgical Procedures, Childhood Vaccinations, Health Education, Travel Advice and Vaccinations and Hepatitis Vaccinations

Health Unit, National University of Ireland, Galway, University Road, Galway, Ireland.
Dr. Fionnuaghla Lysaght.

Student Health Unit,

Aras na Mac Leinn.

National University of Ireland, Galway

Galway, Ireland

Tel: +353 (0)91 750451 Ext. 2604

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Mature Students Office

For support, information and advice.


The Mature Students Office is situated in Áras Uí Chathail, Room 225, and they assist and advise prospective mature student applicants on the range of programmes available in the University and on application procedures and admissions criteria.

ContactTrish Hoare
Email[email protected]

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Disability Support.

For support, services and facilities for students with disabilities.



NUI Galway is committed to Equality of Opportunity and positively values the participation of students with disabilities in its educational and other programmes. The University welcomes applications from students with disabilities and makes provision, wherever possible, to facilitate access and participation.

Disability Support Service, Student Services. National University of Ireland,
Galway, University Road, Galway, Ireland.

Elizabeth Walsh,

Disability Officer.
Room 224, Áras Uí Chathail

Tel. + 353 (0) 91 493541, Fax: + 353 (0) 91 495542,
E-mail: [email protected]

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Student Connect Mentoring

From students for students.



Student Connect links new first year entrants to the University with existing students who have volunteered to be Mentors. In brief, the role of the Mentor is to help the new entrant get to know the ropes of life at University so that the new student has a better student experience and is enabled to achieve his/her full academic potential, e.g. your mentor will introduce you to your Students’ Union, Clubs and Societies.

Student Connect Mentoring Programme.

Una Mc Dermott.

Student Services.

National University of Ireland, Galway,

University Road,

Galway, Ireland.

Phone: +353 (0)91 495282

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Health Promotion.

For a healthier environment.


The health promotion service is committed to helping you achieve your personal and academic goals by:

  • Providing useful, current health information
  • Connecting people to appropriate resources
  • Helping people to make informed decisions about their health
  • Welcoming suggestions about how to make NUI, Galway a healthier place.
  • Fostering a culture that values and supports a healthy community
Cindy Dring
Direct Tel: 091 49 2048 Ext.2048

E-mail: [email protected]
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International Office

For help with registration, immigration, accommodation, general advice and support.

The International Office are here to help you whether you are already studying at the University, have applied for a course or are thinking of studying in Galway.

You will find a wide range of information on our website, from making an application to NUI Galway to full details on the undergraduate and postgraduate courses we have on offer. You will also find out what it is like to study at NUIG and the support we can provide you with during the application process and while you are studying here.

If you have any further queries, please contact them at:

International Affairs Office
National University of Ireland, Galway,
7 Distillery Road

Phone: 353 (0)91 495277
Fax: 353(0)91 495551
E-mail: international@nuigalway.ie

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